xbaje Terms & Conditions

xbaje is an online gaming platform operated for users in Bangladesh. The platform offers various gaming services including live casino, slot games, and cricket betting. It is designed with the needs of Bangladeshi users in mind, providing services entirely in Bengali and through local payment methods.

These terms and conditions ("Terms") form a legally binding agreement between xbaje and the user ("User") of its platform. By accessing the platform, creating an account, or using any service, you are considered to have unconditionally accepted all of these terms and conditions.

1.1 Precedence of Terms

These terms and conditions take precedence over any other guidelines or policies on the platform, unless those guidelines conflict with these terms. Specific promotions or games may have their own special terms, which will serve as a supplement to these general terms.

1.2 Right to Amend Terms

xbaje reserves the right to change, revise, or update these terms at any time without prior notice. Updated terms will be considered effective from the moment they are published on the platform. It is the user's responsibility to review this page regularly.

To create an account and use gaming services on this platform, users must meet the following requirements:

• Must be at least 21 (twenty-one) years of age.
• Must register under their own name — registration through a proxy or third party is not permitted.
• All information provided must be truthful, accurate, and up to date.
• The user must confirm that using this service from their location does not violate any applicable law.
• Each individual may hold only one account.

2.1 Identity Verification

xbaje reserves the right to verify a user's identity at any time. This may require copies of a national ID card, passport, or other government-issued identification. xbaje has the right to suspend deposits or withdrawals until verification is complete.

3.1 Registration Process

Providing accurate and truthful information is mandatory when creating an account on xbaje. If any false or misleading information is found in the details provided at registration, the account will be closed immediately and any pending balance may be forfeited.

3.2 One Account Policy

Only one account is permitted per individual, household, IP address, or device. Creating multiple accounts will result in all of them being closed, and any bonuses or earnings from both accounts will be cancelled.

3.3 Account Security

You are solely responsible for keeping your account login credentials — username and password — completely confidential. Any suspected unauthorized access must be reported to our support team immediately. xbaje is not liable for any loss resulting from third-party use of your account.

3.4 Updating Information

It is the user's responsibility to keep their account contact details — phone number, email, etc. — up to date at all times. xbaje is not responsible for any issues arising from outdated or incorrect information.

4.1 Accepted Payment Methods

The following payment methods are currently accepted on the xbaje platform:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Any recognized bank in Bangladesh (e.g., Dutch-Bangla Bank, Islami Bank, BRAC Bank)

Transactions made through methods other than those listed above will not be accepted, and xbaje has no obligation to refund such funds.

4.2 Minimum Amounts

The minimum deposit amount for each payment method is ৳500 and the minimum withdrawal amount is ৳800.

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 15 minutes to 2 hours. In certain special circumstances — such as when additional verification is required — processing may take longer.

4.4 Withdrawal Prerequisites

The following conditions must be met before submitting a withdrawal request:

• The account must be fully verified.
• The wagering requirement of any active bonus must be fulfilled.
• The source of funds must match the deposit method used.
• Withdrawals may only be made if the account is not under any investigation.

4.5 Third-Party Payments Prohibited

Deposits to and withdrawals from an xbaje account must only be made using payment methods registered in the account holder's own name. Transactions through third parties are not permitted.

5.1 Welcome Bonus

xbaje offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times (20x) — applied to the bonus amount only, not the deposit amount. For example, receiving a ৳1,000 bonus requires ৳20,000 in wagers before any winnings from the bonus can be withdrawn.

5.3 Bonus Usage Terms

The general terms for bonuses are described below:

• Wagering must be completed within the designated time frame after claiming a bonus.
• A single bonus cannot be used across multiple accounts simultaneously.
• Winnings from a bonus cannot be converted to cash directly unless wagering has been completed.
• Bonuses may only be used for playing on this platform.
• xbaje reserves the right to cancel a bonus if there is any suspicion of abuse.

5.4 Promotional Changes

xbaje may cancel, modify, or introduce new promotions at any time. For details on current offers, visit the platform's promotions page or contact our support.

6.1 Fair Play Policy

All games on the xbaje platform are operated using verified software that ensures fair and unbiased results. Game outcomes are not influenced in any way by the platform's operators or any external entity.

6.2 Betting Rules

Each game is governed by the rules of its respective game provider. It is the user's responsibility to understand those rules and place bets accordingly. In the event of a technical error during a game, xbaje reserves the right to refund the bet amount.

6.3 Bet Cancellation Policy

xbaje may cancel bets under any of the following circumstances:

• Technical system failure or loss of connection.
• Display of incorrect odds or probabilities.
• Evidence of fraudulent activity.
• Force majeure — meaning unavoidable natural or man-made disasters.

6.4 Sports Betting

The xbaje sports betting section offers markets for various sports including cricket, football, and kabaddi. All betting markets are for entertainment purposes only and do not predict the outcome of any specific event. Odds are subject to change, and the odds at the time a bet is confirmed will be the final odds applied.

The following activities are strictly prohibited on the xbaje platform:

• Creating or operating multiple accounts.
• Registering by providing false or misleading information.
• Abusing the bonus system — such as placing bets in specific patterns solely for the purpose of claiming bonuses.
• Exploiting technical vulnerabilities or bugs to gain an unfair advantage.
• Using third-party bots, scripts, or automated software.
• Misconduct or harassment toward platform staff or other users.
• Money laundering or any other illegal financial activity.
• Placing bets on behalf of or in the name of a third party.
• Redistributing any platform content without permission.

xbaje believes that gaming should be a source of entertainment — not financial stress. We encourage our users to practice responsible gaming and provide various tools and support toward that goal.

8.1 Limit-Setting Features

Users can set the following limits on their accounts:

• Daily, weekly, or monthly deposit limits.
• Session limits for a specified period of time.
• Self-exclusion — voluntarily restricting yourself from the platform for a set period.

8.2 Support Services

If you notice signs of gaming addiction or a problem, please contact our 24/7 live chat support. We will guide you toward the necessary assistance and sources of professional advice. For more information, visit our Responsible Gaming page.

8.3 Protection of Minors

xbaje is firmly committed to protecting minors. If minors have access to your device, it is recommended that you use parental filtering software.

xbaje keeps users' personal information confidential with the utmost care. The platform uses SSL encryption technology to keep all transactions and data transfers secure.

9.1 Data Collection & Use

Personal information collected at the time of registration is used only for the following purposes:

• Identity verification and account management.
• Payment processing and transaction history storage.
• Providing customer support.
• Relevant promotional communications (based on the user's consent).
• Prevention of fraud and money laundering.

9.2 Sharing Information with Third Parties

xbaje does not sell or share users' personal information with any third party for commercial purposes. However, limited information may be provided for payment processing, identity verification, or legal obligations.

To learn more about privacy, please read our Privacy Policy page.

10.1 Service Guarantee

xbaje strives to operate the platform to the highest standard. However, the service may be temporarily disrupted due to technical issues, maintenance work, or unavoidable circumstances. xbaje is not liable for any loss caused by such disruptions.

10.2 Third-Party Content

The xbaje platform uses software from third-party game providers. xbaje makes no guarantee regarding the performance or outcomes of games provided by these providers.

10.3 Limitation of Damages

In any circumstance, xbaje's total liability shall not exceed the total amount deposited by the user within three months of the disputed transaction.

11.1 Closure by xbaje

xbaje may close or suspend any account for any of the following reasons:

• Violation of any provision of these terms and conditions.
• Evidence of fraudulent or dishonest activity.
• Extended period of account inactivity.
• User request.
• Direction from legal or regulatory authorities.

11.2 Closure at User Request

If a user wishes to close their account, please contact our support team. Before the account is closed, all active bonuses and wagering requirements will be reviewed, and any eligible balance will be returned.

11.3 Account Inactivity Policy

An account will be considered inactive if there has been no login or transaction for 12 (twelve) months or more. An administrative fee may apply to inactive accounts, and if the balance falls below the minimum threshold, the account may be closed automatically.

If you have any questions, complaints, or suggestions, please get in touch with us. The xbaje customer service team provides support in Bengali and English 24 hours a day, 7 days a week.

12.1 Contact Methods

You can reach us through:

• 24/7 Live Chat — instant support through the platform.
• Email: [email protected]

12.2 Complaint Process

When submitting a complaint, please include your account details, the date and amount of the relevant transaction, and a detailed description of the issue. Our team will work to resolve the matter as quickly as possible depending on the nature of the problem.

If you have further questions about these terms and conditions, visit our FAQ page or contact our support directly. xbaje is always committed to providing a safe, fair, and enjoyable gaming experience.